Thomas Goetz, MPH cites Albert Bandura, PhD to explain how we can motivate our patients to take control of their own health:
I'm reminded of the passage from the Institute of Medicine's seminal 2001 Crossing the Quality Chasm:
"...care should be understood as a healing relationship that rests primarily on the transfer of knowledge through face-to-face visits and various forms of electronic communication.
Information is not inert; rather the transfer of knowledge is care."
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